Shipping and Delivery Policy
At Crystal Sports, we aim to ensure a smooth and timely delivery of your order. Please review the details of our shipping and delivery process below:
Order Processing
- Orders are processed and dispatched within 2–3 business days after payment clearance.
- We will notify you by email once your order has been shipped.
Shipping Carrier and Delivery Timeframe
- We use Australia Post for all shipments.
- Delivery charges vary depending on the item and destination. Please refer to the individual product listings for specific shipping costs.
- Standard delivery times range between 1 to 7 business days for most locations. However, delivery may take longer during weekends, public holidays, or due to unforeseen circumstances.
- If your order has not arrived within the expected timeframe, please contact us so we can assist you.
Payment and Order Release
- Orders will only be released and dispatched once full payment has been received and cleared.
Packaging and Product Condition
- All items are carefully packed to ensure they reach you in pristine, brand-new condition. We take great care in our packaging to protect your purchase during transit.